Terms & Conditions

TERMS & CONDITIONS

Payment Terms

  • 30% In Advance with Order + 70% Before the Shipment.
  • 50% In Advance with Order + 50% Before the Shipment.
  • Irrevocable Letter of Credit (L/C).

Order Terms

  • Bank or Trade Reference from any new customers with first order is required.
  • Any volume or Size order is Acceptable.
  • Mix items order also possible with best delivery time.
  • Any logo or name printed as per customer’s demand. (On items or cartons)
  • Available in all sizes, color and combination.
  • Before complete the shipment, all weights lengths and specifications are approx.
  • Require detailed shipment instructions/Port of Destination with order.
  • Packing in routine is plastic taped carton covered with Polypropylene.

Delivery

All standard items in stock are shipped immediately upon receipt of confirmation of payment in our bank, however custom-made orders do take time as per volume and size of order. For rush deliveries we do use DHL courier service via Dubai (which takes 3 working days for Europe, United Kingdom and Middle East destinations, and 4 days for USA, Canada and Australian destinations). Direct DHL services are also available delivery within 72 Hours to all destinations subject to customer choice.
For wholesale buyers who buy in bulk, goods are shipped by Cargo Services but we strongly suggest to all wholesale buyers kindly place your required bulk order prior to one month & see very nominal freight charges delivery by Sea that takes almost 30 days to most of destinations.

Price List

We quote prices both based on CNF (Includes cost and freight) & FOB (Freight paid by buyer).
We are engaged in making range of products so request to all customers before asking for price list please do categories us about the products of your interest so that we come back to you most specifically up to the mark. However, complete price list can also be provided.

Warranty

We 100% take guarantee of all products made in our factory and will replace any items which are in some way defective in crafts-man ship or materials. You may return it within 30 days of receiving it in its original packing and condition for replacement. However, we cannot replace exchange or refund any custom made orders for which the clients provide wrong details initially. For instance, wrong spelling details of any bullion items, out of shape/misfit clothing measurement etc.

Samples

 For our new Customers Samples are available free of cost sample, the customer gives us Courier account or send us shipping cost in advance through Bank. Due to safe delivery samples will only be sent per Courier.  Our Best Services and Design Fees also Free of Cost.